James Young is a second-generation hearing aid dispenser who has been actively dispensing in North Carolina for forty-three years. He currently oversees a dispensership with eight full-time offices and three satellite offices serving fifteen counties. Jim chaired the committee that guided the NC Lions Foundation in establishing the NC Lions Club Hearing Aid Bank in the early 1990’s. He also helped establish the Apprentice Tutoring Sessions in 1991 for the North Carolina Association of Hearing Care Professionals. These training sessions help prepare an apprentice in passing the NC Board’s dispensing license exam. Jim had been the instructor for most of these Tutoring Sessions when they began but has resigned from teaching in North Carolina. Subsequently, he taught apprentices in the state of Georgia for ten years. Jim has served the North Carolina Association of Hearing Care Professionals as vice-president for two years and as president for four years during the 1990’s. He was appointed by Governor Pardue in 2009 to serve on the NC State Hearing Aid Dealers & Fitters Board which is the state Board that governs the dispensing of hearing aids. He served for seven years on the Board, three of those as President of the Board.
Jim has made many friends over the four decades that he has been helping people to a better quality of life. His patients are like family to him. He also enjoys gardening and keeping beehives.
Randi Eller is a Hearing Instrument Specialist. Randi is a lifelong resident of Wilkes County, North Carolina. Randi attended West Wilkes High School and Wilkes Community College and started working at Best Value Hearing Care Center in 2019. Randi began working in the hearing industry in 2019 and was drawn to the profession because of her desire and love of helping others.
What Randi loves most about saving hearing lives is the opportunity to help others hear the best they possibly can, while at the same time forming friendships with her patients. Randi strives to educate and help as many people and their families in her community in their journey to better hearing in her everyday work with patients.
Outside of saving hearing lives, Randi loves hobbies such as reading, any outdoor activities and spending as much time as she can with her family and two German Shepherd dogs.